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How Are We Doing?

At Lexus of Tucson, we are committed to providing an amazing experience for our customers whether you are buying or servicing your Lexus. We continually strive to improve our customer experience. We are honored that many of our customers are excited to share their Lexus experience by writing online reviews and helping others learn about the Lexus of Tucson experience. See what our guests are saying or share your Lexus experience with us!

121 Testimonials
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Mark was our salesperson and he was terrific. There was no high pressure and he went out of his way to help me with all the new computerized things in the car and how to work them..In fact all your people there are great, including Peggy and Caleb. Thank you... Sylvia
Saddlbrooke girl
Buying a Lexus at Lexus of Tucson was a wonderful experience. All of the staff was extraordinary and not pushy at all! I worked with George Karahalios and he was AMAZING. His knowledge, experience, and years working with Lexus made him a remarkable salesman. I will only shop here now!!
Chelsea Betancourt
Kris Bowman was the sales agent that allowed me to test drive the vehicle. He is very knowledgeable and likable. He provided me with a cell phone number that I used to contact him with questions during our transactions and was always happy to receive my calls. He is 5 star in my estimation. I first met him on a Saturday and drove out with a new car on Wednesday. The Tech guy, Caleb Bradford was very helpful and patient and always returns phone calls. The staff is friendly and helpful.
I bought a used car worth only about $13000 but I was treated like I bought the top of line Lexus. Everyone there is sharply dressed, polite, and professional. I got a great deal on a very nice used car and it was a pleasure to work with George Karahalios and Rick Morreale on the purchase.
We had been planning on ordering a 2020 Cadillac. After test driving a 2019 Cadillac and then a 2019 Lexus, we changed our minds and decided on a Lexus; with a shortly up-coming road trip, we decided to get the 2019 model. Actually George Karahalios (the salesman that greeted us) didn't convince us on getting our (first) Lexus... the car did. George was great to deal with and we just can't brag enough on him. George finished up on our dealings and had us finish up with Rick Morreale, the Busines... More
At a loss of what to do with a SUV I no longer loved after having been in an accident, I parked it at the Lexus of Tucson showroom with the hope of finding another SUV I could love as much. After the sales person listened to my sad story, I ended up with a 'happy every after' ending with a fresh start in my 2019 NX 300. . Joli, a 15-year veteran selling Lexus was FABULOUS in finding me a perfect fit in the first SUV she picked for me; Joe approved a GREAT DEAL beyond expectation; Rick jugg... More
Joli Gaskell is so fun and personable! I bought my car from her in 2016 and she has made every experience at Lexus meaningful. Every time I come in for routine maintenance on my car (oil change, tire rotation, detail), she welcomes me AND my dog with open arms and always has treats ready. Most thoughtful salesperson I have worked with by far. I highly recommend working with Joli, I guarantee she’ll make your day!
Rachel Shrode
Looking for my first Lexus and worked with Mark Austin who was very professional and educated me on the various Lexus models without being a pushy salesman! Loved my experience buying my new Lexus RX 350 and would recommend Mark to anyone!
We just purchased our fifth car at Lexus of Tucson - at the Auto Mall from Joli Gaskell and Jerry Holbrook. Both of these fine people are knowledgeable, efficient and very pleasant to deal with. That and the excellent automobiles they sell keep us coming back.
Old guy
Our first recent visit to a Lexus dealership was welcomed by Frank Martinez who courteously asked how he could be of assistance. Salesman Frank quickly had two cars he felt matched our needs. Frank answered our many questions explicitly and knowledgeably. He never pressured us, only assured us. We thank you, Frank, for your professionalism and grateful you were our salesman! To Frank and all Lexus of Tucson at the Automall staff we had the pleasure of meeting -- "you're terrific"! We are... More